Reference

What You Agree To When You Use tanduktoto1

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the platform.

Account RulesDANA · OVO · GoPayEligible Regions OnlyAccount SecurityFair Use Policy
tanduktoto1 What You Agree To When You Use tanduktoto1
TERMS CONTACT

Questions About These Terms? Reach Us Here

If something in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team is available around the clock. You can reach us through live chat directly from your account dashboard, by email, or via our social channels. Players in Yogyakarta and across Indonesia can expect a response in the same session for live chat queries.

Live Chat Open your account dashboard and tap the chat icon — available around the clock for terms and account queries.
Email Support Send your terms-related question to our support address. We aim to respond within the same business day for account matters.
Social Channels Reach us through our official social accounts for general terms questions. For account-specific issues, live chat is faster.
ACCOUNT PROTECTION

How We Handle Your Account and Data Under These Terms

Your account security and data handling are part of what these terms cover. We use SSL encryption on every connection, and your account credentials are stored in hashed form — we never hold your raw password. If you need to update your registered wallet (DANA, OVO, or GoPay), you will be asked to verify your identity through the same OTP flow used at login. To request a change to your account data or to ask what information we hold, contact support via live chat with your account ID ready.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable regulations after closure.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to improve the platform. You can manage cookie preferences in your browser settings.

Account Security

Two-step verification via OTP is required for wallet changes and high-value withdrawals. Keep your registered mobile number up to date in account settings.

Data Requests

To request a copy of your data or ask us to correct account information, contact support via live chat with your account ID. We will respond within a reasonable time.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and how to get in touch if something needs to change.

Yes. These terms apply regardless of how you access the platform — mobile browser, desktop, or any other device. The same account rules and payment conditions apply across all access methods.

We post the updated terms on this page with the effective date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically.

No. Access depends on local law and is available only in eligible regions. If your region restricts access, you are not permitted to open or use an account on the platform.

Contact our support team via live chat with your account ID. We will confirm what data we hold and provide it within a reasonable timeframe in line with applicable regulations.

You will need to complete an OTP verification to the mobile number registered on your account. This step applies to all wallet changes, including DANA, OVO, and GoPay updates.

Reach our support team via live chat from your account dashboard, available around the clock. For formal written queries, use the email support channel and include your account ID.