Reference

How tanduktoto1 Handles Your Account Data

When you open an account with us, we collect only what we need to keep your wallet and session running smoothly — your contact details, payment method choices like DANA, OVO, or GoPay, and device access history.

DANA, OVO & GoPay transaction recordsAccount access and device historyData deletion on requestNo third-party data sellingIndonesia-region data handling
tanduktoto1 How tanduktoto1 Handles Your Account Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Payment Data Security

DANA, OVO, and GoPay transaction references are stored with access controls that limit who inside our team can view them. We do not store full wallet credentials on our servers.

Cookie and Session Control

Session cookies keep you logged in as you move between slots, live casino, and the sportsbook. You can clear these at any time through your browser settings without affecting your account balance.

Account Access History

Every login to your account is logged by device and time. If you spot an access you do not recognise, you can flag it through live chat and we will review the record with you.

Data Retention and Removal

We keep your account data for the period required by applicable financial record rules. Once that window closes, your personal information is removed from active systems on request.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the live chat window from your account dashboard anytime. Our Indonesia support team can handle data access and deletion requests directly through this channel.
Email Support Send your data request to our support email address listed in your account settings. Include your registered contact details so we can verify and process your request promptly.
Account Help Centre The help centre inside your account covers how to update contact details, adjust cookie settings, and submit a formal request to review or remove your stored data.

Your Privacy Policy Questions

These are the questions we hear most from account holders in Indonesia about how their data is used. If your question is not covered here, reach out through live chat or the help centre in your account settings.

We collect your name, contact details, and the e-wallet you register — DANA, OVO, or GoPay. We also log your device type and session data each time you access the lobby.

We do not sell your personal data. We share only what is required to process your payment through DANA, OVO, or GoPay, and only with the payment provider handling that specific transaction.

Send a data access request through live chat or to our support email found in your account settings. Include your registered contact details and we will respond within a reasonable timeframe.

Yes. Once your account is closed and the required financial retention period has passed, we will remove your personal information from active records. Submit your request via live chat or email support.

Cookies keep your session active as you move between pages and remember your payment preference. You can manage or clear cookies through your browser settings without losing your account balance.

We store only the transaction reference and wallet identifier needed to match your transfer to your account. Full wallet credentials are never stored on our servers, and access to payment records is strictly controlled.